Frequently Asked Questions

1. What does Qatigo sell?
We offer home accessories, storage solutions, electronics, car accessories, and camping — all in one store.

2. Where do you deliver?
We deliver across Qatar, including Doha and surrounding areas.

3. How long does delivery take?
Orders are delivered within 1-2 days after confirmation.

4. What are the delivery charges?
Free delivery on orders of QAR 300 or above. For orders below that, delivery charges apply based on your location — details are listed on the website.

5. What payment methods do you accept?
We currently accept Cash on Delivery (COD) only.

6. Can I track my order?
Yes, once your order is confirmed, you'll receive updates via WhatsApp/Email.

7. What is your return and exchange policy?
Items can be returned or exchanged within 7 days of delivery, provided they are unused and in original packaging.

8. How can I contact customer support?
Message us on WhatsApp at 3003 7697, or reach out via Facebook/Instagram.

9. Do you offer bulk or wholesale orders?
Yes, contact us on WhatsApp to discuss bulk pricing.

10. Are product descriptions available in Arabic?
Yes, our listings are available in both English and Arabic.

11. What if an item is out of stock?
Out-of-stock items are marked on the product page. Message us on WhatsApp to check restock timing or alternatives.

12. Is it safe to shop on Qatigo?
Yes, our store runs on Shopify's secure platform.

Still have questions?

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We would love to hear from you.

Qatigo — a brand of Qatigo Online Wholesale L.L.C.
Qatigo Online Wholesale W.L.L., Doha, Qatar
CR Number: 252773
Email: info@qatigo.com
Website: www.qatigo.com

Saturday – Thursday: 9:00 AM – 6:00 PM (Doha time)

Thank you for choosing Qatigo.

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Frequently Asked Questions

Still have questions?

GET IN TOUCH